At The Paperwork Queen Of NYC, we strive to provide excellent service to our clients. This refund policy outlines our guidelines for requesting and processing refunds in relation to our document services. Please read this policy carefully before engaging our services.

Notary Services:

• Refunds for notary services are generally not applicable once the service has been provided and the documents have been notarized. Notary fees are typically non-refundable due to the nature of the service and the time and expertise involved in performing the notarial act.
• In exceptional circumstances where a refund is deemed appropriate, it will be evaluated on a case-by-case basis. Requests for refunds must be made in writing within a reasonable timeframe, accompanied by a detailed explanation of the reasons for the refund request.
• Any refund approved for notary services will typically be limited to the fees paid for the notary service itself and may exclude any associated costs, such as shipping or administrative fees.

Insurance Services:

• Refunds for insurance services will be subject to the terms and conditions of the specific insurance policy purchased.
• If a refund is available based on the insurance policy terms, the request for a refund must be submitted in writing and include relevant details such as the policy number, the reason for cancellation, and any supporting documentation.
• Refunds for insurance services may be subject to administrative fees, cancellation fees, or pro-rata calculations based on the time the policy has been in effect.
• Processing Refunds:
• Once a refund request is received, it will be reviewed and processed within a reasonable timeframe.
• Approved refunds will typically be issued using the same payment method used for the original transaction. Please note that the processing time for the refund may vary depending on the payment provider and financial institution involved.
• Non-Refundable Items:
• Certain items or services may be designated as non-refundable, such as third-party fees, government filing fees, or other expenses incurred on behalf of the client.
• Contact Us:

Please note that this refund policy is subject to change, and any updates will be posted on our website. It is your responsibility to review the policy periodically to stay informed of any changes.

By engaging our document services, you acknowledge and agree to the terms and conditions outlined in this refund policy.

**Servicing the New York City Tri-State Area- the New York City 5 boroughs (Queens, Brooklyn, Manhattan, Bronx, Staten Island,) Nassau County, Suffolk County, and surrounding areas.

If you have any questions or need assistance regarding our refund policy, please contact us at:

The Paperwork Queen Of NYC

Phone: 347-455-0811

Toll Free: 87QUEENNYC (877-833-6692)

Email: askme@thepaperworkqueen.nyc